General terms and conditions

Article 1. General

1. These general terms and conditions apply to all agreements with Pilates Lucia regarding participation in training courses, courses and other forms of training or advice in the broadest sense of the word.
2. Dutch law applies to these terms and conditions.
3. Of these terms and conditions are only binding if confirmed in writing by Pilates Lucia.
4. Pilates Lucia reserves the right to change these terms and conditions at any time.
5. With the publication of these terms and conditions, all previous versions will lapse.

Article 2. The agreement

1. The agreement is concluded after making an appointment by telephone, by e-mail or in person to follow a Pilates training.
2. After a trial training, Pilates Lucia gives the customer an oral explanation of the general terms and conditions, the class schedule. and a registration form. The registration form must be completed and signed by the customer. This can be done by mail or by submitting it to Pilates Lucia.

Article 3. Pilates workouts and ride cards

1. The Pilates workouts can only be followed by appointment in consultation with Pilates Lucia.
2. Pilates Lucia offers workouts as separate classes and through ride cards.
3. All ride cards for Pilates sessions are personal and not transferable to third parties.
4. The ride card is the date of the first training made by appointment.
5. Group classes Cards have the following validity period: 6 weeks for a 5-ride card, 3 months for a 10-ride card.
6. Tickets for private and duo classes have the following validity period: 3 months for a 10-ride ticket Deviations from the provisions
7. Of paragraphs 5 and 6 are possible in the event of very exceptional and only in consultation with and after approval by Pilates Lucia. A high exception is understood to mean:

- long-term admission to hospital

- long rehabilitation

- serious complications during pregnancy

- posting or moving abroad

Pilates Lucia determines the period during which the classes may be taken.

Article 4. Payment

1. The rates are published on the Pilates Lucia website.
2. The customer must pay the amount due for a ride card in one go. Payment can be made by bank transfer with the amount due on the bank account of Pilates Lucia at the latest on the date of training.
3. Pilates Lucia has the right to refuse the customer to participate in a training if the customer has not fulfilled his payment obligations on time.
4. Prepaid lessons are not refundable.

Article 5. Cancellation by the customer

1. Cancellation of participation in a group lesson is free of charge if the customer notifies Pilates Lucia of this in good time. In all other cases, the whole lesson amount will be charged. * For participation in group lessons, the cancellation must be received no later than 4 hours before the start of the group lesson.
2. Cancellation of a private or duo session is free of charge if the customer Pilates Lucia has a minimum of 24 hours. prior to the start of the Pilates training.
3. Under 1 and 2 also fall the associated agreements of trial and introduction classes respectively.

Article 6. Changes and cancellation by Pilates Lucia

1. Pilates Lucia has the right to change training dates and times without giving any reason.
2. Pilates Lucia has the right to cancel a Pilates training without giving any reason. The missed session will not be billed.
3. Pilates Lucia is entitled to make rate changes. This happens at most once every 2 years. The rate changes will be communicated to existing customers in a timely manner and will be published on the Pilates Lucia website.

Article 7. Deductible and Liability Following

1. Pilates training courses is entirely at the customer's own risk.
2. If the customer has an injury, is pregnant or has (other) physical complaints, he / she will first consult the doctor or general practitioner. The customer can only participate with a positive advice from the doctor or general practitioner. The client is obliged to inform Pilates Lucia prior to class about his / her health and physical condition and about any changes in his / her health and physical condition.
3. Pilates Lucia is not responsible for and cannot be held liable for any medical conditions and / or any other form of physical or mental injury before, during and after Pilates training. This also applies to any damage to, loss of or theft of property of the customer.

Article 8. Recording of data

1. The personal data of customers are strictly confidential and are only used by Pilates Lucia for administrative and training purposes.
2. If changes occur in the contact details of the customer, a customer must immediately notify Pilates Lucia.